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Tutorials / Accommodation requests

Accommodation requests

Let participants tell you what they need to audition at their best, for example because of an IEP or 504 plan. Answer each request privately, give extra time or attempts on recordings, and see who needs what when they check in.

For: audition organizers and participantsPlan: all plans

1Turn on accommodation requests

Open the audition from Auditions. Near the bottom, the Accommodation Requests panel lists every request. Tick Participants can ask from their dashboard. You can also turn it on with Accommodation requests in the audition's Edit form.

If you need requests by a certain date, for example to book an interpreter, set Last day to ask. After that day, participants can still see their request and your answer, but can't make a new one, change it or withdraw it. Click No deadline to remove the date.

The Accommodation Requests panel with requests turned on, a deadline of February 20, one request to answer, and two approved requests
Requests waiting for an answer are listed first.

2How participants ask

Each audition on a participant's dashboard has an Accommodations section. They click Ask for an accommodation, tick what they need, add details, and click Send request. A parent signed in as the participant can do this for them.

They can choose from:

A participant's dashboard with Seating or mobility access and A quiet place to wait ticked, and details about using a wheelchair
Maya asks for a room without stairs and a quiet place to wait.

You get an email when someone asks or changes their request: at most one a day for each participant. Participants don't upload their IEP or 504 plan. If you need more information, contact them.

3Answer a request

Click Answer next to the request, then:

Click Save. You can also change what they asked for, if they told you something different by phone or email.

Answering a request: Approved is chosen, with a message about Room 114 and a private note
Approving Maya's request with a message about where she'll audition.

Extra time and attempts apply only while the request is approved or partly approved. On the Rounds page, a participant's attempts show their own limit, such as "1 of 3 attempts (with accommodation)". Uploaded files aren't affected.

4What participants see

The participant sees your answer, your message, and any extra recording time or attempts. Their recording screens already include the extra time and attempts.

A participant's dashboard showing their request as Approved, with the organizer's message about Room 114
Maya sees that her request was approved, and where she'll audition.

Until the deadline, they can click Change request or Withdraw. A changed request goes back to Not reviewed yet. Your earlier answer, including any extra recording time, stops applying until you answer again.

5Add a request for a participant

If a parent or school sends a request by email or phone, click Add for a participant, choose the participant, and fill in the request and your answer. It's marked as added by an organizer. Each participant has at most one request per audition. To change one, click the pencil next to it.

To remove a request, click the bin. Anything you approved, such as extra recording time, stops applying.

6On audition day

On the check-in screen, approved and partly approved requests are shown under each participant's name, so whoever checks them in knows what to arrange.

The audition day check-in screen showing Maya Chen with her accommodation listed under her name
The check-in screen as organizers see it.

Volunteers using the door check-in link only see Accommodation: see an organizer, not the details. See Audition day.

7Who can see requests

Copying an audition doesn't copy accommodation requests, since needs change from one audition to the next. Deleting an audition, or removing a participant, deletes their request.